Recovery Support - Face Addiction Now

Outreach Specialist (Detroit Quick Response Team)

The Detroit Quick Response Team (DQRT) is responsible for responding to all non-fatal overdoses by providing immediate outreach at the doors of individuals who have recently experienced an overdose. In addition to direct outreach, the team also responds to hospital referrals and conducts proactive community outreach efforts.

Individuals applying for this role should be comfortable engaging with people and families impacted by substance use disorder. Outreach activities will include engagement with individuals experiencing homelessness and entering homes as needed to connect individuals to harm reduction, recovery, and support services. This role focuses on accessing and providing recovery services, providing harm reduction services, education, and compassionate support to individuals with substance use disorders.

The Quick Response Team model is connecting individuals with substance use disorders to treatment and support services, ultimately reducing mortality. QRTs are typically made up of a small, multidisciplinary team (e.g., peer recovery coaches, harm reduction providers, social workers, nurses, behavioral health specialists, community health workers, EMTs/paramedics, and other clinical or non-clinical professionals).

Key Responsibilities:

Conduct outreach and engagement with individuals experiencing substance use disorders.
Provide education on harm reduction strategies, including safer use practices and overdose prevention.
Distribute harm reduction supplies such as naloxone, drug testing strips, and hygiene items.
Conduct basic health assessments and screenings as needed.
Provide referrals to healthcare, recovery, and social services providers.
Conduct follow-up visits to support ongoing connections to care.
Work collaboratively as part of a multidisciplinary outreach team.
Utilize trauma-informed care and person-centered engagement strategies.
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Qualifications, Skills & Experience:

Substance Use Disorder/Recovery: 2 years (preferred)
Experience working in harm reduction, peer recovery, street outreach, or a related field.
Knowledge of harm reduction strategies and local community resources.
Strong communication, interpersonal, and engagement skills.
High school diploma or equivalent; additional training or certification in harm reduction or related fields preferred.
Must have a valid driver’s license, be insurable under the organization’s policy, and have access to reliable transportation. Use of a personal vehicle may be required at times as part of job responsibilities.
Ability to pass a background check and drug screen.
Ability to work independently, manage time effectively, and contribute as part of a team.
Physical ability to lift up to 25 lbs. and perform activities including sitting, standing, bending, climbing, carrying, and reaching for extended periods.

Benefits:

Health Insurance
Dental / Vision Insurance
HSA / FSA
Life Insurance
401 K / 401 K Matching
Life Insurance
Mileage reimbursement
Paid Time Off
Flexible Schedule

This is a day shift position. Standard day shift is 8:00 AM to 4:00 PM (weekdays and weekends).

In alignment with the Detroit Resident Hiring Initiative, FAN will prioritize applications from residents within the City of Detroit to strengthen our investment in the community.

Face Addiction Now is a recovery-friendly workplace that welcomes and actively supports individuals in recovery. We are committed to diversity and inclusion and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, veteran status, or any other legally protected class. People with a criminal record are encouraged to apply.

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Public Health Education Program Coordinator (Bay City)

The Public Health Strategy, Training & Community Education Specialist is a full-time, regionally focused role responsible for advancing both public health infrastructure and community-based prevention education across the Great Lakes Bay Region. This position integrates:

● Systems-level strategy and healthcare partnerships
● Workforce training and capacity building
● Direct community education and youth programming
● Resource distribution and community engagement

The Specialist serves as a key connector between healthcare systems, schools, community organizations, and individuals impacted by substance use disorder, supporting FAN’s long-term goal of developing a sustainable, integrated street medicine model while expanding prevention education and harm reduction services.

Key Responsibilities:

Public Health Strategy and Stems Development (50%)

Develop and maintain partnerships with hospitals, emergency departments, and healthcare providers, as well as medical, emergency departments, healthcare providers, and community-based organizations/coalitions
Build and implement referral pathways connecting healthcare systems to harm reduction and community services
Identify service gaps and improve cross-sector coordination
Support the development of a future street medicine model, including clinical integration and workforce planning
Align regional efforts to reduce duplication and strengthen coordinated care

Education, Training and Prevention Programming (25%)

Deliver presentations and trainings across the region on substance use prevention, trends, prescription drug misuse, overdose prevention, naloxone use, harm reduction and sigma reduction
Facilitate youth prevention programming including risk and protective factors, early warning signs of substance use, and healthy coping strategies and decision making
Adapt and customize programming for K–12 schools, healthcare providers, and community organizations
Use interactive and evidence-informed approaches to engage participants
Support the continuous improvement of curriculum and training materials

Community Engagement and Regional Outreach (10%)

Build and maintain relationships with schools, educators, healthcare providers, law enforcement and community partners
Represent FAN at community meetings, events, and public forums
Conduct outreach to expand program reach and visibility
Promote FAN services and initiatives across the region

Resource Distribution and Harm Reduction Support (5-10%)

Coordinate distribution of Naloxone (Narcan), drug deactivation bags and educational materials
Train individuals and organizations on overdose response and naloxone use
Maintain accurate tracking of all resources distributed

Academic Partnerships and Workforce Development

Develop and manage service-learning partnerships with medical, nursing, and public health programs within the region
Facilitate supervised student engagement in community-based initiatives
Support workforce pipeline development aligned with harm reduction and public health

Coalition and Workgroup Coordination

Support regional coalitions and prevention workgroups
Facilitate stakeholder meetings, including agendas, notes, and follow-up actions
Collaborate with partners to align strategies and strengthen regional impact

Program Coordination and Event Implementation

Plan and implement community education events, prevention initiatives, trainings and workshops
Coordinate logistics, materials, and partner communication
Support event setup, facilitation, and follow-up

Data Tracking, Evaluation and Reporting

Track trainings and presentations delivered, participant reach and engagement, partnerships developed, and resources distributed
Conduct surveys and collect feedback data
Maintain accurate documentation for grant reporting and evaluation
Use data to inform program improvements

Administrative and Organizational Responsibilities

Maintain systems for scheduling, documentation, and reporting
Collaborate with FAN staff, contractors, and volunteers
Support the development of outreach and educational materials
Represent FAN professionally and uphold organizational values
Perform additional duties as assigned

Qualifications, Skills & Experience:

Bachelor’s degree in Public Health, Social Work, Education, Human Services, or related field preferred
Minimum 2 years of experience in community education, prevention, or public health
Experience with youth programming preferred
Strong knowledge of substance use disorder, prevention, and harm reduction
Excellent public speaking and training facilitation skills
Strong relationship-building and partnership development ability
Ability to balance strategic planning with direct service delivery
Strong organizational and documentation skills
Compassionate, empathetic, and person-centered
Culturally responsive and inclusive
Strong interpersonal and teamwork skills
Adaptable, reliable, and self-motivated
Passionate about prevention, harm reduction, and community health
Valid Michigan driver’s license, reliable transportation, and proof of insurance required
Ability to pass background check and drug screening
Ability to lift up to 25 pounds

Benefits:

Health Insurance
Dental / Vision Insurance
HSA / FSA
Life Insurance
401 K / 401 K Matching
Life Insurance
Mileage reimbursement
Paid Time Off
Flexible Schedule

Face Addiction Now is a recovery-friendly workplace that welcomes and actively supports individuals in recovery. We are committed to diversity and inclusion and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, veteran status, or any other legally protected class. People with a criminal record are encouraged to apply.

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Case Manager/Co-Responder (CIT Team)

The Case Manager/Co-Responder is embedded within the Sterling Heights Police Department. This position is part of a Crisis Intervention Team (CIT) / Co-Responder model designed to support officers during calls involving mental health crises, substance use, homelessness, and other complex community needs. The Case Manager responds alongside law enforcement to assess social and behavioral health concerns, determine appropriate next steps, and support diversion, referral, or higher levels of care when clinically indicated.

This role provides real-time assessment and intervention on scene, improving outcomes for individuals in crisis while enhancing officer safety and decision-making. This position strengthens the co-responder model by ensuring biopsychosocial determinations are made on scene, allowing officers to focus on public safety while individuals in crisis receive appropriate, timely care.

The position is employed by Face Addiction Now and is supervised by FAN’s Clinical Director.

Key Responsibilities:

Respond with officers to calls involving mental health crises, substance use concerns, suicidal ideation, homelessness, or related behavioral health issues
Conduct on-scene assessments, including evaluation of mental health symptoms, risk of harm to self or others, suicidal or homicidal ideation, and self-harming behaviors
Provide officers with guidance and partnership during calls
Determine appropriate next steps in real time, including diversion, referral, voluntary services, or emergency care when necessary
Reduce unnecessary emergency department utilization through crisis intervention and connecting with appropriate social, medical, and behavioral health resources
Coordinate follow-up services and warm handoffs to FAN programs and community partners
Document encounters in FAN’s data system in accordance with organizational and contractual requirements
Participate in supervision, consultation, and ongoing training

Qualifications, Skills & Experience:

Bachelor's Degree in the human services or related field with a proven track record of successfully working with diverse populations is highly preferred, will consider alternative, comparable experience to a degree.
Minimum of three years' experience working with persons who suffer from substance use disorders (SUD) and mental illness; or one academic year of graduate practicum/internship experience working with person with SUD and mental illness
2+ years of project management experience.
Minimum of one year experience with assessment and evaluation of adults and children experiencing behavioral health crisis, crisis intervention, and determining hospital eligibility is highly preferred.
Ability to implement community program and initiatives while working collaboratively with multiple community organizations and department stakeholders.
Exhibit a commitment to diversity and issues related to poverty.
Be culturally competent, including working with those who have serious mental Illnesses, who are suffering from chemical dependency, or who have varying gender identifications or sexual preferences.
Have the ability to multitask.
Computer skills with proficiency in Microsoft Office, including Word, Excel, Exchange, and use of the Internet in locating resources.
Knowledge of Google products such as Drive, Gmail and Calendar.
Excellent oral and written communication skills, customer service skills, and organizational skills.
Articulate and approachable.
Have excellent verbal and written communication skills.
Must be able to complete extensive documentation.
Valid Michigan's Driver's license and proof of insurance.
Ability to work non-traditional hours and be available for critical incident call-ins 24/7.

Additional Qualifications:

Have strong understanding of mental health and substance use disorders.
Have familiarity with issues related to homelessness.
Have familiarity with community resources.
Have strong engagement skills.
Utilize excellent judgment.
Be both assertive and welcoming.
Have the ability to de-escalate conflict and manage crises.
Have the ability to work independently or as part of a team.
Be culturally competent, including working with those who have a serious mental illness and those with chemical dependencies, or who have varying gender identifications or sexual preferences.
Be mindful of personal boundaries, ethical obligations and the primacy of client needs.
Have a commitment to economic justice, civil and human rights issues.
Be mature in nature and professional in action.
Be reliable and willing to work required shifts, including holidays and weekends.
Ability to lift to 25lbs., and sit, stand, bend, climb, lift, carry and/or reach frequently and for extended periods of time.

Full-time, up to 40 hours per week; 10 hour shift (11:00am to 9:00pm), Monday to Thursday.

Benefits:

Health Insurance
Dental / Vision Insurance
HSA / FSA
Life Insurance
401 K / 401 K Matching
Life Insurance
Mileage reimbursement
Paid Time Off
Flexible Schedule

Face Addiction Now is a recovery-friendly workplace that welcomes and actively supports individuals in recovery. We are committed to diversity and inclusion and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, veteran status, or any other legally protected class. People with a criminal record are encouraged to apply.

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Peer Recovery Coach (Washtenaw/Wayne Counties)

The Peer Recovery Coach provides support and mentorship to individuals seeking recovery from substance use disorder, using their own lived experience to build trust and foster a supportive, professional relationship. This role involves empowering participants to create and maintain their own recovery plan, connecting them with community resources, and providing emotional encouragement to overcome barriers to recovery.

Key Responsibilities:

Provide support to individuals seeking recovery from substance use disorder, while establishing a professional relationship based on trust and lived experience.
Meet individually with participants, ideally in-person, or virtually, by phone, or in various community settings.
Share personal stories related to substance use and recovery to inspire and empower participants.
Empower individuals to create and maintain their own recovery plan.
Provide emotional and influential support while connecting participants with community resources based on their needs, including self-help groups, social service agencies, and life skills classes.
Connect individuals with life skills and resources, while acting as a role model and mentor.
Provide resources to remove barriers to recovery, while offering hope, motivation, and encouragement.
Attend bi-weekly team meetings, monthly FAN forums, and agency events related to coaching.
Complete coaching documentation concisely and efficiently.
Participate in monthly case-review sessions focusing on participant-centered care.
Maintain confidentiality of participants in accordance with state and federal guidelines (HIPAA).
Represent the organization in a professional manner in all regards.
Maintain knowledge of all FAN programs and national trends in substance abuse prevention and treatment, including harm reduction.
Be supportive of all paths to recovery.
Set and manage personal and professional boundaries effectively.

Qualifications, Skills & Experience:

Minimum of 3 continuous years in recovery.
Peer Recovery Coaching: 1 year (Preferred)
High school diploma or equivalent.
Must have a valid driver’s license and reliable, insured transportation.
Must pass a background check and sex offender registry check.
Must pass a drug screen within 48 hours of being offered a position.
CCAR certificate & Ethics or MDHHS Certificate required.
Knowledge of Microsoft Office (Excel, Word, PowerPoint) and Google Workspace (Drive, Sheets, Gmail, Calendar).
Ability to lift up to 25 lbs., and sit, stand, bend, climb, carry, and/or reach frequently and for extended periods of time.

Benefits:

Health Insurance
Dental / Vision Insurance
HSA / FSA
Life Insurance
401 K / 401 K Matching
Life Insurance
Mileage reimbursement
Paid Time Off
Flexible Schedule

This position is grant-funded and subject to the funding, budget, and timelines within grant provisions.

Face Addiction Now is a recovery-friendly workplace that welcomes and actively supports individuals in recovery. We are committed to diversity and inclusion and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, veteran status, or any other legally protected class. People with a criminal record are encouraged to apply.

APPLY NOW